Already using ChatGPT? Make it work for your business.
Hands-on ChatGPT setup and business automation for Los Angeles business owners.
Show me what we could automateBring one repetitive task, the tools you use, and anything you have already tried. The first call is twenty minutes and free.
You use ChatGPT and it helps. But you are still the one copying things in and out, remembering who to follow up with, and holding the whole thing together by hand.
I am Hovik Akopyan, an AI consultant and licensed general contractor. I work with business owners across Los Angeles County. I look at how your work actually runs, choose tools that fit, connect them, build the workflow, train your team, and stay on to keep it working.
Does this sound familiar?
- You copy the same information into ChatGPT and back out again, several times a day.
- Your best prompts and answers are buried in old chats you cannot find.
- Customer follow-up happens when you remember it.
- Your email, documents, calendar and customer records do not talk to each other.
- You tried to build a bot and got stuck halfway.
- Everyone on your team uses AI differently, or not at all.
- You spend more time setting tools up than getting anything back from them.
None of that means you are doing it wrong. A chat window is a good tool for one person at a desk. It does not follow up with a customer by itself.
What I can help put together
These are examples of what is possible. They are not a package, and not every one fits every business.
- Lead intake, routing and follow-up. A new inquiry is logged, sent to the right person and answered quickly.
- Inbox sorting and reply drafts. Routine mail gets a draft. The rest is flagged for you.
- A daily summary and task reminders. One short brief each morning: what came in and what is waiting on you.
- Document collection and organization. What a customer still owes you is requested, tracked and filed.
- An internal assistant that answers from your approved information. Staff ask in plain language and the answer comes from your own handbook and procedures.
- Routine reporting and customer updates. The regular numbers and the regular messages, without someone rebuilding them every week.
- Repeatable team workflows and training. The steps written down once, so everyone does the job the same way.
What decides whether it can be done
Four things: the software you already use and whether it lets other tools connect to it, the access and permissions you can grant, the state of your data, and the size of the job. I check those before I quote anything.
What ChatGPT covers, and what it does not
Some of this lives inside ChatGPT: saved instructions, shared prompts, an assistant set up for your team, and training people to use it the same way.
Some of it does not. Connecting your inbox, calendar, forms or customer records usually takes separate automation software, or direct connections called APIs. Those can carry their own charges from the companies that provide them. A ChatGPT subscription does not run a business by itself. I will tell you which side of that line each task falls on before you spend anything.
What this looks like in your kind of business
The lists below are illustrative. They show the kind of workflow that fits each business. They are not a list of systems already delivered, except where a line says so.
Medical practices and med spas
- Consultation inquiries. A new inquiry gets a prompt reply and an offer of a time, and lands in one list instead of three inboxes.
- Administrative follow-up. Reminders, the follow-up after a consult, and the check-in on a treatment plan go out on schedule.
- Staff coordination. A short daily summary of what is open and who has it.
- Routine reporting. The weekly numbers pulled together without someone building a spreadsheet.
Delivered, not illustrative: one paid engagement with a private clinic. It is described on the Results page.
I do not claim a ready-made connection to any particular EHR or practice-management system. Whether yours can be connected is one of the things the audit finds out.
Law offices
- Intake organization. A call or a web form becomes one structured record.
- Document-request tracking. What a client still owes the firm is requested, tracked and followed up.
- Inquiry routing. A new inquiry reaches the right person the first time.
- Drafts reviewed by staff. Nothing goes to a client or into a filing until a named person at the firm has read it.
All four are illustrative. I do not claim a ready-made connection to any legal practice-management software.
Other service businesses
A contractor, a staffing agency or a home-service company usually starts in the same place: the missed call, the slow follow-up, the inbox. The lead system on my own construction company does exactly that. It is a delivered system, not an example.
Staffing, contractors, trades and home services
People still review the work
Anything the system writes that touches money, a patient, a client or a filing is read by a named person on your staff before it goes out. The system drafts. Your people decide.
Patient and client information
I start by asking what does not need to go into an AI tool at all, and I leave that out. What does need it can be processed on a computer in your own building instead of a public AI service.
That is a design choice, not a guarantee. No tool and no piece of hardware makes a practice HIPAA compliant by itself, and I will not promise that nothing can ever go wrong. If I will handle protected health information on your behalf, we sign a business associate agreement first.
Why me
I did not start as an AI consultant. I started as the customer. I run construction and electrical companies, and I built these systems to run my own work before I offered them to anyone else. I learned this inside operating businesses, where it has to work every day and not only in a demo.
I am not an agency. There is no account manager. The person who takes your call is the person who builds it and the person who fixes it.
Three things I have built
Lead intake and follow-up. Internal: runs in my own construction company.
- The problem: leads came in by phone and by text at all hours, and nobody was reliably first to respond.
- What I built: a workflow that answers a missed call, replies to a new lead right away, and logs everything into the CRM without anyone retyping it.
- What people still review: once the lead is logged, a person takes the conversation over. In my own company that person is me. In a client's system it is the client's team.
Email triage. Internal: runs on my own mail.
- The problem: the inbox absorbed hours a day, and real questions sat mixed in with noise.
- What I built: a workflow that reads incoming mail, drafts a reply for the routine ones, and flags anything that needs a decision.
- What people still review: by default the replies are drafts for a person to read and send, and anything flagged goes to a person. Where it makes sense for the business, routine replies can be set to go out automatically.
A private clinic. A paid client engagement. The clinic is not named.
- The problem: front desk time went to intake, scheduling and insurance verification instead of patients.
- What I built: intake and forms taken off paper, the front desk phone covered after hours, call transcription into the chart, and review requests sent after a visit, on a computer in the clinic's own building.
- What people still review: a named person on the clinic's staff reads anything that touches a patient.
I do not publish a savings percentage. Ask me on the call and I will show you each of these running.
How getting started works
- We look at the work and the tools you have. First a twenty minute call, free. Then the audit: half a day in your business, with the people who do the work.
- We pick one useful workflow to start with. I rank what is worth automating. You choose.
- We agree on scope and cost. The Operator's AI Audit: $3,500. Credited in full against the Private AI System if you go ahead within 30 days. Anything built after the audit is a custom quote. Hardware, if any is needed, is quoted separately. Software charges from other companies stay in your name.
- I build and test it. One thing is installed the same week as the audit. A full system takes four to six weeks.
- I train you or your team. So the system does not sit unused.
- I support it under the service you choose. That is the AI Operations Partner service: I watch it, fix it and keep it current. Monthly, cancel monthly.
Booking a call does not commit you to the audit. Doing the audit does not commit you to a whole system.
Where I work
I work with businesses in Los Angeles County. The audit is done on site: half a day in your building. I will drive up to an hour and a half in traffic to get to you.
Akopi AI's mailing address is in Beverly Hills. It is a mailing address, not a place to visit. I come to you.
Questions
Can someone set up ChatGPT for my business?
Yes. I look at how you work, set ChatGPT up around the tasks you actually repeat, connect it to your other tools where that is possible, and train your team to use it the same way. If all you want is ChatGPT set up and your team trained, I take that work too. No automation build is required. It starts with a twenty minute call, free.
I already use ChatGPT. What would you add?
The parts a chat window does not do by itself: moving information in and out without copy and paste, making follow-up happen on a schedule, keeping your good prompts in one place the whole team uses, and deciding what should never be pasted into it. You keep using ChatGPT. The work around it stops depending on your memory.
Can you help finish something I already started?
Yes. Bring it to the call as it is. Half built is fine. I will tell you whether it is worth finishing, worth rebuilding, or already solved by something cheaper.
What is the difference between a chatbot and an automated workflow?
A chatbot waits for someone to type a question, then answers it. An automated workflow does a job without being asked: a form comes in, the lead is logged, the right person is notified and a reply is drafted. Many owners who ask for a bot need a workflow.
Do I need a Mac mini or a dedicated computer?
Not to start. A lot of useful work runs on the accounts and software you already have. A dedicated computer makes sense when the work involves information that should stay in your building, such as patient files or client records, or when it has to run all day without depending on someone's laptop. If it comes to that, I size the machine to the job and quote it separately. Nobody should buy a computer before knowing what it is for.
Can you work with my existing software?
Often, but not always. It depends on whether your software lets other tools connect to it and what access your plan and your vendor allow. I check that during the audit and tell you plainly. I do not claim a ready-made connection to any particular medical, legal or practice-management system.
Can my staff review things before they are sent?
Yes, and I build it that way by default. One named person on your staff owns final review of anything the system writes that touches money, a patient, a client, a filing or a customer.
How do you handle sensitive patient or client information?
First by leaving out what does not need to be there. What does need AI can be processed on a computer in your own building instead of a public AI service. If I will handle protected health information on your behalf, we sign a business associate agreement first. No tool or computer makes a practice HIPAA compliant by itself, and I do not promise that nothing can ever go wrong.
Do you work onsite in Los Angeles?
Yes. I work with businesses in Los Angeles County, and the audit is half a day on site in your building. I will drive up to an hour and a half in traffic to get to you.
What affects the cost, and where do we start?
Three things move the cost: how many workflows, how many systems have to be connected, and whether a dedicated computer is needed. Software charges from other companies are separate and stay in your name. Everyone starts the same way: a twenty minute call, free, then the audit. The Operator's AI Audit: $3,500. Credited in full against the Private AI System if you go ahead within 30 days. What gets built after that is a custom quote.
Who maintains the system afterward?
You choose. Under the AI Operations Partner service I watch it, fix it and keep it current, monthly, cancel monthly. If you would rather run it yourself, you can. Support is a mix: I come on site within Los Angeles County when the work needs hands on the hardware, and I handle the rest remotely. You own the hardware, the accounts and the workflows, and you control the installed model weights and configuration, subject to their licenses.
Akopi AI is an independent consultancy. It is not OpenAI support and it is not an official OpenAI partner. ChatGPT is a product of OpenAI.
Who this is for
Trades and home services get their own page too.
Bring one task
Show me what we could automate
Twenty minutes, free. Please leave patient and client records out of the form.